Car and vehicle recovery in South Wales
Broken down and unsure who to turn to? Take a deep breath and call us, whatever the hour. Our phones are answered 24/7, we agree a clear price on the call, and then the truck sets off. We're a local family firm, recovering cars, vans and motorbikes safely across South Wales.
- Fast responseWhen you need us most
- Professional & reliableExpert service you can trust
- Competitive pricingQuality service, great value
- 24 hour serviceWe're always on call
24/7 breakdown recovery across South Wales
A breakdown always seems to happen at the worst possible moment. Take a breath: you're not on your own. Get yourself and everyone with you somewhere safe first, then ring 0800 999 4046. We answer 24/7, and we'll always agree the price with you before the truck sets off. Here are four common breakdown scenarios, and what to do in each to stay safe.
On the hard shoulder of a motorway
Safety is your first priority. Get everyone out of the vehicle through the left-hand doors and well away from the traffic, behind the barrier. If you're stuck in a live lane and can't get clear, call 999 straight away. Once you're safe, ring us with the motorway you're on, your direction of travel and the nearest marker post.
At a busy roundabout or junction
Put your hazard lights on straight away. If the car will still move, ease it somewhere out of the flow of traffic. If it's completely dead, get everyone out onto the pavement or verge and wait there. Then tell us the road name, the roundabout or junction and the exit you were taking.
It won't start at home or at work
There's no immediate danger here, just a stubborn car and a ruined schedule. Ring us with your address (or the car park and bay) and tell us where you'd like the car taken, whether that's your local garage or back to your house.
Broken down a long way from home
Being stranded when you don't know the area or who to call is exactly what this service is for. Tell us roughly where you are and where the car needs to end up. We cover South Wales, so just describe where you've stopped and we'll agree one clear price for the whole job before we set off.
If it's only a flat tyre that has let you down, you might not need a recovery truck at all. We can send a fitter to replace the tyre where you've stopped. See our emergency mobile tyre fitting page.
Why drivers call Fast Fit for recovery
Nobody rings a recovery firm because they're having a good day, so we try to make the call as easy and stress-free as we can. Here's what to expect, and how you can check each point for yourself.
Your call is answered, day or night
Our phones are answered 24/7, so you speak to a real person who can quote your recovery there and then. If you're somewhere loud or unsafe, you can message us on WhatsApp instead.
You agree the price first
We work out one clear price for the whole job over the phone. You give us the green light, and only then does the truck set off. You pay by cash, card or bank transfer.
Cars, vans and motorbikes
One phone number covers your family car, your work van and your motorbike. Tell us what you're driving and where it has stopped, and we'll plan the recovery around it.
A local family firm
When you ring, you're speaking to the people who send out the trucks. We're a local family business, and we run our recovery and our mobile tyre fitting from the same base.
What happens when you call
Getting rescued starts with one phone call, and it's usually much calmer than you might expect. Here's what happens from the moment you ring.
Call us
Ring 0800 999 4046 or message us on WhatsApp. Tell us where you are, what vehicle you're driving (make, model and registration help) and where you'd like it taken. If you're on a motorway, get behind the safety barrier before you call.
Agree the price
We quote the whole job over the phone. If you're happy with the figure, say yes. You'll know what the recovery costs before the truck leaves.
The truck comes to you
Once you've agreed, the truck sets off. Stay somewhere safe, keep your phone on and give us a ring if anything about your location or situation changes.
Taken where you choose
We load your vehicle onto our recovery truck and take it to your home, your garage or a dealer, whichever you picked. You pay by cash, card or bank transfer.
Vehicles we recover and where we take them
You're in control. Tell us where the vehicle needs to end up and that's where we'll take it: home, your own garage or a main dealer. Cars, vans and motorbikes all go through the same simple process.
Cars
Please give us the make, model and registration when you ring. We can take the car to your home, your preferred garage or a dealer, wherever you need it.
Vans
We recover work vans and family vans alike. Tell us what you're carrying when you ring, and we'll talk it through.
Van recoveryMotorbikes
Tell us the make and model of your bike and exactly where it has stopped. We'll agree a price for the recovery before we set off.
Car transport
Need a car moved rather than urgently rescued? We also move cars by recovery vehicle.
Car transport
How much does car recovery cost?
The cost depends on how far the vehicle has to travel, what it is and when you call, so we give you a precise quote on the phone rather than guessing here. Ring 0800 999 4046 and tell us where the vehicle is and where it needs to go. You'll hear one clear price for the whole job, and the truck only sets off once you've agreed it. You pay by cash, card or bank transfer.
| What moves the price | What it means for your quote |
|---|---|
| Distance | The mileage the vehicle has to travel, from where it has stopped to where you want it to go. A short hop across town is a different job from a long run across South Wales. |
| The vehicle | A small hatchback, a loaded van and a motorbike all need different equipment and handling, so tell us the make and model when you ring. |
| Time of day | A midday call is a different call-out from a rescue at 3am on a freezing night, and we'll explain how timing affects the quote on the phone. |
| Where it is | Recovering a car from a driveway is a different job from one on a motorway hard shoulder or wedged in a tight multi-storey car park. |
| Where it's going | Home, your own garage or a dealer: your destination sets the total distance, and so shapes the price. |
Not with the AA or RAC?
You don't need to belong to any club or hold any membership to call us. If you're not with the AA, the RAC or any other breakdown service, just ring us. We quote the recovery on the phone, and you pay for that one job by cash, card or bank transfer.
If you are a member, or your car insurance includes breakdown cover, it's always worth checking what your policy says before you ring. Some policies insist on their own approved recovery firms, and many limit how far they'll take you.
Not sure what you're covered for, or not keen to wait? Ring us anyway, tell us what situation you're in, and we'll talk it through.
Where we cover: South Wales
Broken down somewhere in South Wales? We recover vehicles day and night right across the region. If you're not sure whether you're inside our area, just ring us and tell us where you've stopped.
Towns we cover include
- Cwmbran
- Pontypool
- Newport
- Usk
- Risca
- Blaenavon
- Blackwood
- Abergavenny
- Caerphilly
- Abertillery
- Caldicot
- Cardiff
- Ebbw Vale
- Chepstow
- Monmouth
- Tredegar
- Merthyr Tydfil
- Barry
- Bridgend
What drivers say after a recovery
Real Google reviews from drivers we've helped out of tough spots, word for word.
Cannot recommend Fast Fit Recovery enough! Absolutely first-class service from the moment I contacted Dan. They answered straight away, gave me an ETA and actually arrived before this. Very professional, knew exactly what they were doing and kept me updated throughout. Made a very stressful breakdown with 2 young children so much less stressful, got us home safe and sound for an extremely fair price. If you’re in need of recovery, these are the 100% the guys to call!
Called these out in the middle of the night in freezing cold weather , they was with me on the hard shoulder within 20 mins! Fantastic company 100% recommend !
Excellent service provided by Dan. Car brokedown on a busy roundabout. After a quick google search rang Fast Fit and was told driver would be with us in 15 minutes. Arrived on time and quickly loaded car onto truck and taken to our destination. Highly Recommend this company.
Car recovery FAQs
Straightforward answers to the questions drivers ask most about recovery. If yours isn't here, ring 0800 999 4046 and ask. A real person will pick up, any hour.
How much does car recovery cost?
It depends on how far the car has to travel, what the vehicle is, the time of day and where it has broken down, so we quote every recovery over the phone. Ring 0800 999 4046, tell us where you are and where you want the car taken, and you'll hear one clear price for the job. You agree it before the truck sets off.
How much per mile does car recovery cost?
We don't price recovery by the mile alone. Distance is a big factor, but so are the vehicle, the time of day, where the breakdown is and where the vehicle is going, so we work out one price for the whole job instead of a mileage rate. Give us the pickup and the destination when you ring and we'll quote it on the phone before we set off.
How long does car recovery take?
It depends on where exactly you've stopped, the traffic and how far the vehicle has to go. Our phones are answered 24/7, and the truck sets off once you've agreed the price. Ring us with your location and ask what to expect. While you wait, stay well clear of the traffic, behind the barrier if you're on a motorway.
Can I call a recovery company if I'm not a member of the AA or RAC?
Absolutely. You don't need any kind of membership to call us. Tell us where the vehicle is and where it needs to go, we'll quote the job on the phone, and you pay for that single recovery by cash, card or bank transfer. If you do have breakdown cover, it's worth checking what it includes first, but you're welcome to ring us whether you have a policy or not.
Does insurance cover vehicle recovery?
It might, depending on your policy. Some car insurance includes breakdown or recovery cover, while others only offer it as a paid extra. Check your policy documents or ring your insurer, and ask what's included and whether they arrange the recovery themselves. If you'd rather not wait for their approved contractor, ring us, agree the price on the phone and get moving.
What does vehicle recovery mean?
Vehicle recovery means moving a broken-down vehicle to somewhere it can be dealt with or safely stored, usually on the back of a recovery truck. It's different from roadside assistance, where a mechanic tries to get you going again where you've stopped. With our recovery service you choose where the vehicle goes: your home, your garage or a dealer.
Can you take my car to a garage of my choice?
Yes, you have complete control over where the car goes. Tell us when you ring whether you'd like your own local garage, a main dealer or just your home driveway. That destination is part of the quote, because the distance from where you've stopped to where the car ends up is one of the things that sets the price. Garages are often shut overnight, so many people choose home for a late-night recovery.
Is it legal to tow a car with a rope or tow bar?
It can be, in specific circumstances, but the rules are strict and it's a risky way to move a car. The towed car needs a licensed driver at the wheel, steering and braking without the engine running, which makes both much heavier than usual, and the car has to be roadworthy. The Highway Code and gov.uk set out the rules. A professional recovery truck avoids the danger and the legal grey areas: the car is carried, not towed.
How do I pay for car recovery?
By cash, card or bank transfer. We agree the price with you on the phone before the truck sets off, so you'll know what you're paying before we arrive. It's one clear price for the whole job, covering the trip from where you've broken down to wherever you've asked us to take the vehicle.
